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Privacy Policy

A legal disclaimer

Ohana Circle Home Care is committed to protecting the privacy and confidentiality of all visitors, clients, caregivers, and partners who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your information.

By using our website, you agree to the terms of this Privacy Policy.

We may collect both personal and non-personal information.

Personal Information may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Information related to care inquiries or service requests

  • Employment application information

  • Emergency contact information

Non-Personal Information may include:

  • IP address

  • Browser and device type

  • Pages visited

  • Date and time of visits

  • Referring website

This information helps us understand how visitors use our site and allows us to improve our services.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests

  • Provide and manage home care services

  • Coordinate care for clients

  • Process caregiver applications

  • Improve website functionality and user experience

  • Communicate important updates or information

  • Meet legal and regulatory requirements

HIPAA and Health Information

Ohana Circle Home Care complies with all applicable HIPAA regulations. Any Protected Health Information (PHI) shared with us is treated with strict confidentiality and used only for purposes related to care coordination, service delivery, billing, and legal compliance.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only when necessary: With healthcare providers or partners involved in your care. With trusted service providers who support our operations. When required by law or legal process. To protect the rights, safety, and property of our clients and organization. All parties with access to your information are required to maintain confidentiality.

Cookies and Website Tracking

Our website may use cookies to: Improve site performance. Enhance user experienceAnalyze traffic and usage trends. You can disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we take every reasonable precaution to protect your data.

Your Privacy Rights

You have the right to: Request access to your personal information. Request corrections to inaccurate information. Request deletion of your information (when legally permissible) Withdraw consent for communications. Opt out of marketing messages. To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any external websites they visit.

Policy Updates

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Ohana Circle Home Care

342 Windermere Avenue

Lansdowne, PA 19050

Phone: 267-219-8707

Email: info@ohanacirclehomecare.com

Website: www.ohanacirclehomecare.com

We proudly serve Delaware, Bucks, Montgomery and Philadelphia counties, and the surrounding communities, offering flexible care options tailored to each client’s unique needs.

Accepted Payment & Insurance Options:

As a non-medical home care agency, we accept Medicaid, Managed Care Organizations (MCOs), insurance networks that contract with Home and Community-Based Services (HCBS) Waiver Programs, Private Pay, Worker's Compensation Insurers, Act 150 program participants, Community Health Choices (CHC), and the Veterans Affairs (VA) Community Care Network. Ohana Circle is a licensed Home Care Agency in the Commonwealth of Pennsylvania, regulated by the Pennsylvania Department of Health. Our license ensures our compliance with state-mandated standards for care delivery and personnel requirements.

Office 267-219-8707

Fax 267-414-1597

342 Windermere Avenue Lansdowne, PA 19050

The administrative office is open Monday through Saturday, from 9:00 AM to 6:00 PM. While our office follows these standard hours, we provide essential care services and on-call support to our families 24 hours a day, 7 days a week.

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